Social Align — Community mat pilates booking policy

By booking a class with Social Align, you agree to the following terms.

Bookings

• All classes must be booked in advance via our online booking system. On the day spots availability can vary.

• Paid classes are non-transferable to another person unless approved by Social Align.

Cancellations & rescheduling

We understand life happens — we just need enough notice. Please note this is for paid classes.

• Cancellations or reschedules must be made at least 12 hours before your class.

• If cancelled prior to 12 hours, your payment will be refunded.

• Cancellations made within 12 hours of class start will result in the loss of payment.

• No-shows will also result in non-refundable payment.

Late arrivals

• Please arrive 5 minutes before class.

Refunds

• Please reach out to us at social.alignau@gmail.com to speak about refunds.

Health & safety

• Please complete our Pilates Waiver Form prior to class start.

• Please inform your instructor of any injuries, pregnancy, or medical conditions before class.

• You participate at your own risk. Social Align instructors will always provide modifications, but it is your responsibility to work within your limits.

Class etiquette

To keep the space calm and welcoming for everyone:

• Phones on silent

• Grip socks recommended

• Bring a water bottle, towel and/or mat

• Respect the instructor and other participants